Frequently Asked Questions

How long does buying Bitcoins take?

The time it takes to complete a trade depends largely on the payment method and the seller's availability at the time.

A purchase on using Interac e-Transfer or Interac Online started with an online seller can complete in less than 5 minutes.

How long do deposits take?

Although factors such as network hashing power play a large role in the time it takes for a cryptocurrency deposit to be credited, in general, Bitcoins should take approximately 30 minutes, litecoins 20 minutes, and ether 3.

Do you have an API?

Although Quebex does have an API for advanced users, we require users wishing to make use of it to contact us first.

Once we've enabled your API access, you'll find a link to the documentation in the menu and you will be able to find your API access information from the Profile page.

How can I add my bank account information?

The simple answer is: you can't.

Quebex is a Peer-to-Peer exchange which means the users on the platform trade with each other; Quebex doesn't collect or send CAD during the trading process.

Rather, when a user wishes to purchase Bitcoin or other crypto currencies, they initiate a trade which causes Quebex to debit the Seller's crypto currency balance and hold the asset in escrow.

The Buyer then makes payment as agreed directly to the Seller.

Upon receiving confirmation from the Seller that payment is complete, Quebex releases the crypto currency to the Buyer.