Please initiate a chat with staff or submit a help request through the Contact Us page to continue verification.
The verification options and requirements are subject to change, and the best way to start buying Bitcoin is to reach out and complete this one-time account security step.
Accepting CAD poses a risk to sellers because fraudulent eTransfers could be reversed, but neither Quebex nor the seller can have crypto currency payments reversed.
New users whose identity cannot be verified can help reduce the risk by volunteering to have a 7-day hold placed on their purchases.
You will be required to hold any crypto currency you buy in your account for 7 days before you can withdraw it.
After that 7 days, you will be able to withdraw up to $950 of the crypto currency each 24 hours (determined by the market rate at the time of withdrawal).